jeeptoto Platform Privacy Notice
Indonesia's digital payments market processes billions of transactions annually via DANA, e-wallet, mobile banking, and bank networks. This page describes what data we collect when you use jeeptoto and how we protect that information against unauthorised access and misuse.
We at jeeptoto collect personal information only to operate our platform, verify your identity, process your deposits and withdrawals, and settle your market outcomes fairly. We do not sell your data, do not share betting history with third parties without consent, and do not use your information for marketing purposes unless you opt in.
Our privacy commitments align with your rights: you can access your data, request corrections, and ask us to delete your account. This notice explains each category of data, why we collect it, how long we keep it, and your options. If you have questions about our privacy practices, contact our support team via in-app messaging.
Data We Collect on jeeptoto and Why
When you register on jeeptoto, we collect your name, email address, phone number, and date of birth. We use this information to create and verify your account, send you important notices (password resets, security alerts, withdrawal confirmations), and comply with anti-money-laundering regulations.
Before you deposit or withdraw, we ask for identity verification: a photo of your national ID (KTP), passport, or driver's license, plus proof of address (utility bill, bank statement, lease agreement). We collect this to comply with financial regulations and to prevent fraud. We store these documents encrypted for seven years, then delete them unless a dispute requires us to retain them longer.
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive transaction confirmations from your payment provider. We record the deposit amount, timestamp, payment method, and your account balance change. We do not receive your bank account number or card details—your payment provider handles those securely.
When you place bets on Liga 1 fixtures, Piala Indonesia matches, Piala AFF tournaments, Champions League games, or live-dealer tables, we record your selection, stake amount, odds accepted, and settlement outcome. We keep this history indefinitely so you can review your transaction record and so we can settle disputes fairly. Your jeeptoto account activity is visible only to you and our support team when you contact us with questions.
How We Use Your Data on jeeptoto
We use your personal data for several core functions. First, we operate your account: verifying your identity, processing deposits and withdrawals, tracking your balance, and settling your markets. Second, we protect our platform: we monitor for fraudulent accounts, duplicate registrations, money laundering, and abuse. Third, we comply with law: we retain transaction records for tax authorities, anti-fraud agencies, and law enforcement where required.
We do not use your betting history to target you with marketing emails or promotional offers unless you explicitly opt in to communications. We do not sell your data to third-party marketers, data brokers, or affiliate networks. We do not share your name or contact details with sports leagues, payment processors, or casino software providers—only operational information necessary to process your deposits and settle your outcomes.
If you contact our support team with an account question, we may review your transaction history, login attempts, and device information to investigate your issue. This review is internal only and used to resolve your query or detect fraud. We do not share support conversations with external parties unless compelled by law.
Third-Party Data Processors and International Transfer
Our jeeptoto platform relies on third-party services for payment processing, cloud storage, and customer support. When you deposit via your bank or wallet, that provider processes your transaction according to their privacy policy. We do not control their handling of your financial data. Our cloud servers may sit outside your jurisdiction (for example, in Singapore or Australia); by using jeeptoto, you consent to this international data transfer.
We use encrypted channels (HTTPS, TLS) to transmit your data to payment processors and cloud providers. We contractually require these providers to keep your data confidential and to use it only for the specific purpose we specify. If a provider has a data breach, we notify you within 30 days as required by applicable data-protection law.
We do not share your data with sports leagues (Liga 1, Piala AFF, Champions League), casino software providers, or marketing partners without your written consent. The only third parties who routinely access your data are our payment processors (to process deposits and withdrawals), our cloud provider (to store account records securely), and our customer-support team (to respond to your inquiries).
Cookies, Tracking, and Device Information on jeeptoto
We use cookies on jeeptoto to keep you logged in, remember your preferences, and detect fraudulent login attempts. These are functional cookies necessary for the platform to operate. We do not use tracking cookies to follow your behaviour across other websites, and we do not allow third-party ad networks to place tracking pixels on jeeptoto.
When you log in to jeeptoto, we record your device type (mobile, tablet, desktop), browser type, IP address, and approximate geographic location (based on your IP address). We use this information to detect unusual login patterns (for example, logging in from Jakarta one hour and Surabaya the next) and to alert you if an unfamiliar device accesses your account. You can review your login history and active sessions in your Account > Security settings and log out remotely if needed.
We do not sell your device information or IP address to advertisers. We keep login history for 90 days, then delete old records. You can disable cookies in your browser settings, but this may prevent jeeptoto from functioning correctly (for example, you may be logged out after each page refresh).
Your privacy on jeeptoto is a right, not a privilege. We collect only what we need to operate fairly, settle your markets correctly, and comply with law. We do not monetise your data or exploit your betting history for profit.
Your Rights and Data Subject Requests on jeeptoto
You have the right to access all personal data we hold about you on jeeptoto. Request a data export via in-app messaging or email support, and we provide a machine-readable file (CSV or JSON) of your account details, transaction history, and profile information within 30 days.
You have the right to correct inaccurate data. If your name, email, or address is wrong in our system, log in to your jeeptoto account, navigate to Account > Profile, and update the information directly. If you cannot update it yourself, contact support with the corrections you need.
You have the right to request deletion of your jeeptoto account. When you close your account via Account > Settings > Close Account, we delete your password, session tokens, and non-essential profile information. We retain your transaction records for seven years as required by law; we cannot delete these without violating regulatory obligations. If you have a specific concern about data retention, contact support to discuss options.
You have the right to object to certain uses of your data. If you do not want to receive account notifications (settlement confirmations, withdrawal alerts), you can disable email notifications in your Account > Notifications settings. However, we must send you critical security alerts (password change, two-factor authentication setup, unusual login) regardless of your notification preferences, as these protect your account safety.
Security Measures and Data Breach Notification on jeeptoto
We protect your data using industry-standard encryption (TLS 1.2 or higher), firewalls, and intrusion-detection systems. Your password is hashed using bcrypt, a cryptographic algorithm; we do not store passwords in plaintext. Two-Factor Authentication (2FA) adds a second layer of security: we send a one-time code to your phone or authenticator app when you log in from a new device.
Our data centres undergo regular security audits by independent compliance firms. We maintain backups of your account data on secure, geographically distributed servers. If our systems suffer a data breach, we notify affected users within 30 days and provide clear guidance on steps to protect themselves (password reset, account recovery, dispute reporting).
However, no system is perfectly secure. If you use a weak password, share your login credentials, or fall victim to phishing, your account can be compromised regardless of our security measures. You are responsible for maintaining the confidentiality of your login details and for enabling 2FA on your jeeptoto account.
Children's Privacy and Eligibility on jeeptoto
We do not knowingly collect data from anyone under the legal age of majority in their jurisdiction. When you register on jeeptoto, you confirm that you are of legal age and have the legal capacity to enter into a binding agreement. If we discover that an underage person has registered, we immediately close the account and delete their data, subject to legal-record retention requirements.
If you are a parent or guardian and believe your child has created a jeeptoto account, contact our support team immediately with the child's name and email address, and we will investigate and close the account.
Updates to Our Privacy Policy on jeeptoto
We may update this privacy notice from time to time to reflect changes in our practices or applicable law. When we make material changes, we notify you via email or in-app notification at least 30 days before the change takes effect. Continued use of jeeptoto after the effective date of a change constitutes your acceptance of the updated policy.
If you do not agree with a privacy policy change, you may close your jeeptoto account and request a withdrawal of any remaining balance. We process account closures and final withdrawals within five business days.
For questions about this privacy notice or our data practices, contact us via in-app support or email. We respond to privacy inquiries within 14 days. This policy is effective as of its publication date and applies to all current and past jeeptoto account holders. We value your trust and remain committed to protecting your personal data.